With all the recent talk that the economy is well on its
way to recovering is your business prepared for the new economic world that is
evolving? Are your products and/or services still relevant? Will your consumers be the same? Will they be willing to pay the same price
for your product that they did during boom times? Can you produce your product in a simpler
(and cheaper way)? Do you need the same
staff? One thing you can be sure of is
that business after the recession will not look the same as it did before.
Most businesses spent
the recession whining and complaining…few business owners prepared to
start off running when the economy improved. Now that hopefully there is light
at the end of the tunnel, it is the ideal time to tune up your operations.
Don’t waste this opportunity. If you want to be ready for the recovery, the
time is now to simplify, streamline and optimize your business in preparation
for the future.
Step 1: Review and Simplify
§ Industry Review: Over the last few years your industry might
have changed. Get up to date on the new
innovations and make sure that your product (or service) is up to date and competitive.
§ Business Plan Update: Review and update you business plan so that
it reflect the new business environment and changes in your industry. It is important to update your financials so
that they reflect losses that you might have incurred during the recession,
updated costs and new pricing.
§ Staff Review: So you kept your staff during the recession
and they stayed with you through thick and thin, but can you sustain your
business in the new economy with the same number (and kind of staff). Do you need a new skill set of people? Can you produce your product or service with
fewer staff? Who on your staff produces
and is part of the team? Who is
innovative and can adjust to new ideas and methods. It is best to make the hard decisions now and
get a head start to profitability than to wait until it is too late.
§ Reduce Clutter: Over the years, every business collects
clutter: unused materials and machines that muck up daily operations. Do a
thorough spring-cleaning. Go through every nook and cranny in your office or
workspace. Throw out anything that is
out of date or unused. Organize what’s left so anyone can find it when they need it. Label the location of all
materials and organize files making them easy to find.
Step 2: Streamline
§ Eliminate Unnecessary Movement:
In any business, walking is waste. Unnecessary movement of
people, machines or materials is wasteful and slow. Reorganize the flow of work
to eliminate unnecessary travel.
§ Eliminate Unnecessary Delays: Remove the delays between steps in the workflow. In most
businesses, the product or service spends 57 minutes out of every hour waiting for the
next employee to do something with it. When you look at the total time from
order to delivery, employees are only working on the product or service for
three minutes out of every hour (the 3-57 rule). When businesses eliminate the
delays between steps, they can reduce turnaround times by 50% or more, double
productivity and increase profits by 20% or more.
Companies that eliminate unnecessary delays also grow three times faster than
their competitors.
§ Eliminate Unnecessary Delays: The mistake most managers’
make is looking at their employees and thinking they are busy. And they might be but are they working towards
producing and delivering the product? Eliminating unnecessary delays makes the
company faster and more efficient, delighting customers. More importantly, they
will tell their friends. Nothing beats word-of-mouth to grow a business.
§ Eliminate Unnecessary Inventory: Excess inventory cuts into your profitability. Raw materials and
finished but unsold goods take up space, time and money. In most businesses,
some level of inventory is necessary, but companies often stockpile materials
they rarely need. Get a handle on how much inventory you need to function
efficiently and get rid of what you don’t need.
§ Shift to One-Piece Flow:
Most of us grew up learning about mass production and the
economies of scale. While useful at the time, the long recession has taught us
about economies of speed. If a customer only wants one of your products, it
doesn’t matter if you can produce 10,000 quickly. They still only want one and
you end up with 9,999 in inventory (remember excess inventory is bad). Figure
out how to redesign and reconfigure machines and processes to produce one item
or one thousand quickly and easily. Simplify
your operations so that you can flow from producing small to large amounts
easily. This simplifies production
scheduling and reduces delivery time.
Step 3: Optimize
§ Count and Categorize Mistakes and Errors:
When businesses take the time to count and categorize
their errors, they quickly discover where most of the errors occur. The
employees who work in that area can often figure out a way to mistake proof the
process to eliminate most of the errors.
It is helpful to frequently review methods and goals to see what is
working right (and wrong) and what goals you are achieving.
§ Mistake Proof the Process:
Mistake proofing makes it impossible for an employee to make an
error. Examples of mistake proofing surround us. Modern cars won’t start unless
the transmission is in park, and the driver has a foot on the brake. Electrical
plugs have a fat and slender prong so that people can’t plug them in
incorrectly. A spell checker automatically checked my spelling as I wrote this
article.
While the
economic downturn has been painful, it has also given every business an
unparalleled opportunity to simply, streamline and optimize in preparation for
the recovery. Could you use this time to become faster, better and cheaper than
the competition? When the economy recovers, will you be ready? Need help in preparing call BizBuilding
today….201 914-2737!
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