Effective business
networking is the linking together of individuals who, through trust and
relationship building, become walking and talking advertisements for each
other.
Successful small
businesses–regardless of what they do or sell–have one thing in common: their
owners know how to build and maintain relationships. The truth is that
entrepreneurs too often get caught up in details about their products or
services that they fail to notice how critical relationship building is…. not
just with customers, but also with vendors, employees and even competitors.
Without strong
relationships, it is impossible to have success as a business owner. Businesses need to have long-term customers
and good vendor relationships that will carry it through challenging times and
tight deadlines. It is also essential to
have relationships with other business
owners so you can share struggles, resources and best practices that will
really give you an edge. The reality is that business relationships are just
like any other relationship. They require effort to maintain and they must be
mutually beneficial.
As in any
relationship, you must be willing to give, share and support, not just take or
receive.
Many entrepreneurs learn this the hard way when they neglect their business
contacts because they think they are just too busy to put the effort into the
relationship. Failure to put enough effort into nurturing relationships cause them
to disappear.
Business contacts feel taken advantage of when you only call
them when you need a favor. In order to
maintain relationships you need to reach out to people on a regular basis even
if it is just to say a quick hello and ask how they and their business is doing.
If you keep your
pipeline full and develop relationships with business peers who are dedicated to helping each other succeed you will be better
able to succeed in a competitive market.
Here are some
suggestions -
Encourage Honest
Feedback: An open, honest relationship demands clear
communications of how each party is performing.
Encourage constructive criticism and be brave enough to suggest ways
clients can help your firm perform better
Listen More Than You Talk:
Take time to listen to your contacts
and really understand where they are coming from.
Make A Routine:
Devise a system to ensure that not
too much time passes before you connect with your contacts. A professional database is one way of doing
this. Also with the proliferation of
social media tools these days such as Facebook, LinkedIn and Twitter, it's much
easier to keep in touch.
Be Honest:
As a small business owner, it's important that people see you as an expert
in your field. But, it
is important to be honest with people about what your expertise is. If you don’t know something or can’t help
them say so. People really respect you
when you are honest.
Take Notes: Keep detailed
notes on everyone you meet. When you get back to the office (or finish a phone
call) enter notes into your address book or contact system. Later, you will
want to be able to enter keywords like 'sailing' or 'wireless' or 'French' and
find all the people you know who match that keyword. Doing keyword mining on
your own contacts will pay dividends for years."
Give More than You Receive:
Be sure to contact people when you are NOT in need of something. Take
time to learn about their business since it's as important to them as your
business to you. Clients really
appreciate it when they realize that you're looking out for them.
Remember to make building relationships part of your
daily routine.
No comments:
Post a Comment